Originally Posted by
smallmj
I find it interesting that about a third of Y seats are preferred. AC must assume that a lot of people will want to buy a bit of extra legroom. I wish they specified how much extra pitch the preferred seats get.
No, I think that AC assumes that a lot of people choose exclusively on price and lack the interest, ability and inclination to check things like "comfort". 1 in 100,000 will complain about the service to CBC later because they last flew in 1983 and still have their silverware they stole.