FlyerTalk Forums - View Single Post - Family bedroom vs. Roomette?
View Single Post
Old Sep 18, 2017 | 12:42 pm
  #13  
NoLaGent
1M
40 Nights
All eyes on you!
10 Years on Site
 
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,567
Additional follow-up:

I submitted an online letter to customer service over the weekend describing the mechanical issues experienced onboard, in hopes that they are addressed.

Even though I did not request nor expect compensation, I just received an email from them with $150 in vouchers ($75x2) for future travel.

They'll probably go unused, but it's still a nice token of customer goodwill on their part.
NoLaGent is online now