Originally Posted by
Charlie Whiskey
Thanks to all for your detective work on my behalf. I will see what I can elicit (and record) at the airport and from the crew, but on the face of it (if the dent report is true) this is fairly straightforward, presuming that the delay does indeed trigger some aspect of EU 261.
I had a 30 hour delay earlier this year and was able to successfully claim EU261 for a technical failure when an external power unit damaged the plane.
When you check in / drop off your luggage, ask them for a letter explaining the delay for insurance purposes. I believe that by law they have to provide you with something, but only when asked, and mine was a pre-printed letter at the check in counter next to the agent (ie. not on the counter itself). That letter will hopefully give you some information about the cause of the delay.