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Old Sep 18, 2017 | 8:49 am
  #23  
Xeno
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Join Date: Aug 2000
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How does one contact Didi customer service when they cannot login to their Didi account?

When asking Didi CS how to get an invoice, they suggested I log out and then login again. I did that while still at the Shanghai airport. However, I never received a verification code via SMS despite several attempts.

Now back in the USA I still am not getting a verification code by SMS or any other means. Since I cannot login to my account I am also frozen out of CS chat. So how do I contact Didi to seek a solution?
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