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Old Sep 16, 2017, 7:45 pm
  #29  
DJ_Iceman
 
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,713
Originally Posted by UA-NYC
Marriott's version of it ("Based on room availability at check-in, we'll do our best to upgrade your room. Upgrades are subject to availability identified by each hotel"), is pretty weak, and similar to Hilton's.

Starwood's is much stronger ("An upgrade to best available room at check-in — including a Standard Suite.")
Yet the results are exactly the same--Starwood properties are infamous for claiming no upgradable rooms are "available", even when they're available for sale or paid upsell.
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