Originally Posted by
richinaz
Earlier this year two of us booked an award using United miles on United and Austrian Airlines. I can view it on United and click on "View additional confirmation numbers" and see a confirmation number for the Austrian Airlines segment.
When I try to enter this confirmation number on the Austrian Airlines web site, nothing is found.
What am I doing wrong?
If you are logged in on the Austrian Airlines web site, you need to log out first. Then you should be able to use the last name and the OS PNR to see the reservation.