Originally Posted by
Grace B
No one seems to be complaining about delays in refunds, so I assume that it's no longer a problem
I've had to cancel 3 reservations, and for each one they were credited back to my card/s within 5 days. Been better than I expected on that front.
Where I have had a problem is getting them to process the cancellation - each one took at least 2 calls to get into the system.