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Thread: Hilton Points Pooling - Account Closed. Beware !!
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Old Sep 16, 2017 | 6:13 am
  #6  
Filthy Monkey
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20 Years on Site
 
Join Date: Jan 2006
Location: Glasgow / London
Programs: BA GGL
Posts: 3,691
Originally Posted by missamo80
Honestly, they fired you as a customer and there is nothing you can do. From their letter it sounds like they had every reason to.

Neil
Originally Posted by SK AAR
Look guys, you made a habit of complaining and in the eyes of HH you also violated the T&C with fraudulent transactions in your accounts - HH had every right and reason to close your accounts. Move on!
Extremely poor and unhelpful responses. Very disappointing...

Zoe Tse, it would be useful if you could provide any more information on the type of complaints you made and the nature of your account usage. Had you used any of the points collected on your account? Have you booked reward rooms for other people? Were there any payment issues with your stays in the past?
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