Originally Posted by
dinanm3atl
I use Uber and Ubereats a lot. Usually drive to airport but have some calls to make so was going to use Uber, and still did, but noticed something odd. Almost like Uber knows you are looking and likely going to buy a ride and increases prices.
At 1030 I check app and it's 41dollars for VIP and IberX. There are at least 10 cars nearby. Says 7min wait. I want to leave at 11am so I finish packing. Check at 1040 to confirm nothing has changed and 7min wait. Same cars and same price.
At 1055 I go to setup and the pricing has jumped to 51 dollars. Same amount of cars. I notice the change has come that the route says to use the bypass around the city adding substantial time and mileage. Check google maps and traffic cams literally no problem going straight there.
Why? That seems pretty sketchy to just alter the route which adds almost 20% to the Fare.
I got tired of reading all of the many non helpful responses...
There are two options:
- Choose a fake destination, alert you driver, and change the destination after you are on the way. This will force Uber to use the mile/min/route taken model (or a glitch will cause your ride to be cheaper)
- Request a fair review and get issued a refund/credit. Pro tip screen shots of your predicted path and then the path on your receipt will get you a faster resolution.
Yes both are more work but this is the world we live in. As you said it is still convenient and (artificially) cheap.