Originally Posted by
rylan
If your annual fee posted but no cert then I would contact Amex and say you have not yet received your cert even though it is past your annual renewal date and the fee was charged.
Wouldn't hurt to contact Delta either, although they'll probably just direct you to Amex.
Isn't the "anniversary" date not necessarily the same as the card renewal fee date?
I vaguely recall that's why or how they can get out of sync. Plus a few weeks for the billing cycle.
I had upgraded from gold to the Platinum Skymiles card, so my dates are like 3 weeks apart or something.