Originally Posted by fredc84

So, it sounds like some of you aren't trying to have the account number changed until you've already started putting spend on the card and/or have finished the bonus spend. I've always checked the HH account number and SM them to change it when I get the card and set it up on-line. It's only after they switch the account number that I start putting spend on it. I've never had an issue.

Not saying you should have to do it like I do...Amex should be better than this and it's their issue that they should resolve.