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Old Sep 14, 2017 | 2:19 am
  #24  
clarkef
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Join Date: Jan 2005
Location: Silicon Valley
Programs: Marriott Ambassador
Posts: 1,249
Originally Posted by prince.ali
... My advice is, it doesn't hurt to ask, but don't beg or fight either....
I won't beg (I'm not sure what that means ) But I am happy to fight. If I am entitled to an upgrade per the rules of the program, then I don't see why I shouldn't insist on it, if I care. I upheld my end of the bargain, spent the requisite nights and funds, the hotel should uphold its end of the bargain.

Nearly two decades ago when I first started traveling, I was a regular guest at the Monrovia Holiday Inn. Based on my status, I was entitled to a suite upgrade, if available. Every FDC was happy to upgrade me to a suite, except one guy. He tried his best not to give away those suites. You'd think he was paying for them out of his pocket. After this happened a few times, I insisted on the suite and he would reluctantly relent. He always looked so unhappy )

A few years later, I met him at the Omni hotel in Los Angeles trying the same foolishness, but I this time, my upgrade was not subject to availability, but rather I used an upgrade certificate that had been applied at the time of booking. Again, he looked so unhappy
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