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Old Sep 13, 2017, 6:03 pm
  #4285  
604flyer
 
Join Date: Mar 2017
Posts: 73
Originally Posted by I came to fly
RBC fought me on this, hard. had to call twice and the second rep kept putting me on hold with the excuse of "let me check with my supervisor". He tried to negotiate a reduced FYF, i refused and went on hold for another 10 mins. He eventually agreed to full refund of $120

Originally Posted by flyer05
Yeah. It should also be noted that my FYF was granted "as a one-time exception" even though it's well-advertised that RBC are having this promotion. All's well that ends well, I suppose.
Wow, interesting. I gave the rep a 10 second spiel about "they said" I could get a year free to test drive now that aeroplan is going under (lol ) and the guy couldn't have been happier to do this for me within a blink of the eye. Sounds like a HUCA is in order for some.
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