FlyerTalk Forums - View Single Post - Delta vacations Xmas trip to St Maarten: options now that hotels closed due to Irma.
Old Sep 12, 2017 | 5:12 pm
  #37  
Bagels
 
Join Date: Oct 2002
Posts: 2,039
Originally Posted by Often1
"Might" is incorrect. "Is" They are legally separate and you can't make them the same, no matter how hard you try.

Whether that is a good business decision on the holding company's part is also not a useful topic for this thread.
It never really mattered, anyway. Reality is, it's "DELTA Vacations," and even if the product was still managed by AmEx, like it was prior to the merger, the average Joe will associate it being DL and thus DL needs to stand behind its name... no different than how UA had to own up to the Dr. Dao incident (which happened on Republic Airlines) and McDonalds's has to own up to franchisee's mistakes, FedEx Ground contractor's mistakes, etc.

In this case, it doesn't matter; the OP is being absolutely ridiculous if he/she feels entitled to any level of compensation or substitution. Hopefully DL Vacations is able to find a deal for the OP and give him/her a discount to sweeten it.
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