FlyerTalk Forums - View Single Post - BA website puts "pending" charge twice on my credit card..?
Old Sep 12, 2017 | 8:11 am
  #13  
BAAZ
 
Join Date: Aug 2006
Location: London
Programs: Mucci Grandee (Upgraded), BA Silver, AZ MilleMiglia
Posts: 3,107
Thanks everyone!

The BA website first asked me for the card details, I entered them including the wrong CVV, whereupon it passed to Amex Safekey card verification in the usual way.

Amex Safekey then sent a one-time code to my phone which in retrospect surprised me - why did they do this if they had received an incorrect CVV? although my BA purchases don't normally trigger this level of security anyway - and when I typed it into the browser window, the Amex app on my iPhone immediately signalled that a (pending) payment was made.

Only then did the BA website display the error message telling me my CVV was wrong and that I should reenter the card details or try a different card.

Anyway, I'm evidently not the only one to have experienced this.
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