Originally Posted by
CGRA
thank you very much Kage.
Asked which hotels are open now and they say they don't know and don't have any way to know as the hotels doesn't reply on the phone....
Amex = worst customer service of the year
Just a booking service and no more.
http://www.fourseasons.com/surfside/...urricane_irma/
HURRICANE IRMA ALERT
Currently, the South Florida area is anticipating Hurricane conditions. As the safety and comfort of our guests and employees is always our number one priority, the hotel will be temporarily closed from Friday, September 8, 2017 through Thursday, September 14, 2017, subject to change based on weather conditions. We look forward to welcoming you to the Hotel soon. If we can be of any further assistance, please call 305-381-3333.
Maybe try calling their help number?