Originally Posted by
s0ssos
I returned from a 3 day rental with Payless, supposedly one of the worst. Pickup was a hassle, as it wasn't in the terminal like most of the other agencies. I did get an upsell (and got the prepaid fuel, which I was going to use anyway) and offer to upgrade. The location was a mess with just one person working, many angry customers (some trying to get a receipt upon return, others trying to get a car to leave with), but realistically it was less than an hour to get my car. And I ended up getting a Fusion Hybrid when I rented a mid-sized, and paid $100 after the prepaid fuel for a 3 day rental from Minnesota to Colorado.
So I think it is definitely worth considering these companies, knowing that you will spend a little more time picking up and may have a bit of an upsell.
When you choose to rent from Payless, you are rolling the dice because you DON'T KNOW what will happen with your rental experience, based on the HUGE and overwhelming database of negative experience, not only by AutoSlash. The point is not whether you may have a positive or "acceptable" experience, the point is that the odds based on usage is shoving a red flag in your face. If you are inclined to gamble and roll the dice, no one is saying one shouldn't, and we are all glad you got through unscathed. But many (most) of us simply don't have the time or patience to want to roll that dice on that game.
Payless is in that separate room you find in casino's for that high stake player. It may well work and you will leave with a smile on your face, and you can tell your friends and family, "man, I really made out, see, I told ya", but the red light camera on the exit door collecting user experience, has demonstrated in the past that is
not the common experience.
I don't need the odds for that $hit in my life. Not to say that someone else can't walk away with an ok experience and a "see, I told ya so". It's not worth it to me...I don't care to shoot for that pay-off when I rent for biz or on vacation.