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Old Sep 11, 2017, 11:39 am
  #95  
NeverFirst
 
Join Date: Jul 2011
Programs: BAEC Gold, LH M&M Member
Posts: 2,705
Originally Posted by bhbloke
For those of you that weren't aware the CMA has looked at this in the UK and has told the big 5 to clean up their act.

They were supposed to have done this by January 2017 which they clearly haven't. To me it looks as though any car booked from the UK rather than just rented in the UK ?

I sincerely hop ethe CMA clobbers them with some large penalties.

https://www.gov.uk/government/news/d...-hire-websites
That suggests they are only looking at car-hire brokers, not the companies themselves;

Car hire comparison websites (sometimes referred to as brokers or meta-search websites)
The AVis/Hertz/Etc was a separate, even earlier, action.

Separately, Avis Budget, Enterprise Rent-a-Car, Europcar, Sixt and Hertz previously committed to introduce the following improvements by January 2016:

improved transparency when making a website booking or reservation: consumers will now have more of the key information they need to shop around for the best deal for them
better information at the booking stage about optional waiver and insurance products
more upfront information about pre- and post-rental vehicle inspection processes
improved notification of, and dispute processes for, any charges for damage
The CMA will review the rental providers’ compliance with these changes at the end of the summer, including examining complaints from consumers.
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