Originally Posted by
simons1
Why was it a reasonable offer? The OP says in the first post that he/she normally flies Emirates. That is a clue that being fobbed off with a BA travel voucher, or Avios, or an upgrade, is of limited interest.
Why would an occasional passenger accept such compensation encouraging them to fly again on an airline that has just treated him/her so badly.
Of course "reasonable" means different to everyone.
The Op wanted a full refund which made me smile.
If it was me I would want a full refund and free flights for life.
But then I would come to my senses and accept the free flight upgrade.
For one reason or another, the Op flew BA this time. If he has a free upgrade in his bag, I guarantee you he will fly again. At a bargain price. And the seat would work that time.
And he would've been happy.