Originally Posted by
Phlump
I'm still interested to know whether alternative channels are available to me under UK consumer regulations. And I'm happy to provide updates as I go.
Thanks for that extract, which is most illuminating, though not in a good way. I'm not a lawyer, but I cannot for one moment think that the Montréal Convention can simply wash away the basic provisions of contract law. Hopefully a few our our learned friends here can give their thoughts on this. If your case was purely based on Montréal then I can understand that outcome.