FlyerTalk Forums - View Single Post - Citi AA Plat/Gold/Bus cards. August 2016: 1 personal & 1 business bonus/24 months.
Old Sep 10, 2017, 8:59 pm
  #3610  
flyer4512
 
Join Date: Feb 2009
Posts: 6,607
Originally Posted by muji
So, did you simply secure-message them and state that you had received a 65k-mile offer, and they accepted that, with no need to document that you'd received the offer?
Word for word................I hope you are having a wonderful day, thanks for approving me for my American card ending in xxxx. I saw a better sign up bonus for 65,000 American miles and was wondering if I could get that bonus instead of 50,000. Thank You

Dear Valued Customer,

We appreciate the opportunity to assist you.

I have added 15,000 miles to your account to match the offer that you
received. You will see these miles in 1-2 billing cycles.

If there is any way we can be of further assistance, please feel free to
contact us.
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