FlyerTalk Forums - View Single Post - Do you have to ask for upgrades?
View Single Post
Old Sep 10, 2017 | 5:23 pm
  #8  
CJKatl
 
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,777
Originally Posted by Kacee
In my view probably the number one benefit of status is they shouldn't give me a crappy room.
Agreed and have done this. Once, the Columbia SC FS put me on the top floor directly under all the hotel's air conditioners. The room vibrated. A maintenance man was dispatched to the room to see if he could do anything. His comment was along the lines of, "I don't know why they give this room to a paying customer. It should be turned into a storage closet." The hotel wouldn't move me, so I called Marriott and was moved. I think I would have complained about that room even without status but I remember asking the manager why they would put a Plat in that room.
CJKatl is offline