FlyerTalk Forums - View Single Post - Do you have to ask for upgrades?
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Old Sep 10, 2017 | 5:06 pm
  #6  
CJKatl
 
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,777
This recently came up on the SPG forum, in this thread, starting around Post 95 or so: http://www.flyertalk.com/forum/starw...-thread-7.html

My take:
I know others do this, but yes, IMO, standing at the front desk groveling for an UG is unseemly. In fifteen years as a Marriott Plat/PP/LTP I have never done it. It would never occur to me to demand a better room I didn't pay for. While I appreciated UGs and twice in fifteen years, way over a thousand stays, called ahead of time to see if I could get one, I would think a hotel wouldn't be bending over backwards for a guest after the guest made such a demand at check-in. One is both claiming importance and accusing the FD clerks of fibbing. Maybe they are, but to actually accuse them of this short of 100% proof is wrong, IMO, since you do not know for sure. And claiming self importance is just beyond me.

BTW, my UG rate is pretty high even without having to ask.
Others will obviously disagree, and those that ask and get the UG are entitled to the UG and don't have a problem asking, but that's my $0.02.
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