Originally Posted by
Adam Smith
Why did the agent at the "wrong" check-in not check the family in then direct them to take their luggage to the "right" place to put it on the belt? The computer system is the same, no reason they shouldn't have been able to do that.
They point blank won't do that.
Years ago I booked a direct flight YYZ-NRT which I had flown a number of times before. They ended up changing the flight to a one stop flight YYZ-YVR-NRT (all on AC 001). Airport was jammed (Christmas period). I was not thinking clearly and lined up for an hour at the Intl departures check in desks only to get to the front and be brusquely told that I needed to hoof it to the domestic check in counter for my AC 001 flight.
Can't tell you how overjoyed I was to spend another hour in line at another check in counter. Had no status, so I was at the bottom of the pecking order. It's no wonder the once every few years flyer feels totally confused at the airport.