Originally Posted by janner34

... My wife got a new card and did not notice that the Amex account was linked to a new number until her bonus had posted. She asked to merge the accounts to her existing number and the Gold status was applied to her existing Hilton account but the earned points and the bonus have not transferred. After initially stating it would take about 5 days, Amex have told us we need to wait up to 6 to 8 weeks so she is still in waiting mode.