Originally Posted by
SvenAge
Being from the UK, it would be fairly normal to receive this response on a BA flight and I suspect par for the course if the server is much older. Whether it's passive aggressive or not, there is always the feeling that you're asking for anything non-standard is a burden, even in J or F.
This doesn't accord with my experiences on BA. I find the crews are happy to serve me "non standard" things which aren't on the menu. Admittedly my experiences are from J/F not Y.
I'd be speaking with the CSD/CSM if this happened to me (and it didn't turn out to be an elaborate deadpan joke). There's no excuse for being impolite to a customer asking a reasonable question.