FlyerTalk Forums - View Single Post - Finnair newbie questions thread (flame-free)
Old Sep 9, 2017, 3:57 am
  #762  
intuition
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,181
Originally Posted by Cheetah_SA
Except... since the only available booking class has been Y, then everyone who has bought a ticket would have been entitled to a seat allocation for free and presumably availed themselves of the option?

...
I am not sure everyone does select seat even if it would be free. It is a detour from the normal flow in the booking process. Also, the design of seat selection in the style of ancillary revenue, so I think many customers are scared to enter that process.
intuition is offline