Originally Posted by
richinaz
Earlier this year two of us booked an award using United miles on United and Austrian Airlines. I can view it on United and click on "View additional confirmation numbers" and see a confirmation number for the Austrian Airlines segment.
When I try to enter this confirmation number on the Austrian Airlines web site, nothing is found.
What am I doing wrong?
You may need to enter your first and middle names together . . . e.g., Smith, Johndavid.
You can also try the Lufthansa website, which is the most functional of all the LH Group websites.