Join Date: Nov 2013
Location: London, Dubai, Hong Kong
Programs: EK Platinum, BA/SQ Gold, HHonors Diamond, IHG Spire, Marriott Platinum
Posts: 139
I also find the website sluggish, quick to tell you that your password wrong then takes 20-50 seconds to load and a further 20-50 to get to the account page. It happens everywhere I go, I even gave up this morning !