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Old Sep 6, 2017 | 11:35 pm
  #329  
rustykettel
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Originally Posted by flyupfrnt
AS287 HAV-LAX-SEA

My 3rd bag was among a group that took at least 35 minutes at LAX when arriving from HAV. I cleared all Immigration / Customs and waited 15 more minutes. Was Denied a certificate by a present AS employee due to "intl flight". While I've never read the exact terms, is that stated? anyone with experience successfully claiming under similar circumstances?
I've read others' experience in the past here, probably buried upthread, about the same.
Originally Posted by alaskaair.com
Terms and conditions:
Baggage service guarantee is valid on flights operated by Alaska Airlines (flights 001 - 999), Horizon Air (flights 2000 - 2999), and SkyWest (flights 3300-3499), with the exception of flights arriving from Costa Rica and Mexico, flights between Los Angeles and Havana, and flights between Anchorage and Dutch Harbor.
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