FlyerTalk Forums - View Single Post - Subscription notifications, questions, problems, etc.
Old Sep 6, 2017 | 12:52 pm
  #36  
Fredd
2M
50 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS Titanium, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,583
Originally Posted by JDiver
IMO, GMail is the best answer. I've not had problems with delivery, though GMail is very efficacious at intercepting spam.
Thanks! ^

Being retired and having time on my hands, I've just tried jackal's option 2 ("Contact Comcast and request they fix the problem with their email service (good luck)").

Two phone calls later I was directed to the webmaster.comcast.net site, where I filled out a request form for "unblocking." The form seems designed more for a sender of blocked emails than the receiver, but there was at least a pulldown allowing me to identify myself as a Comcast subscriber. The IP address and official domain name jackal supplied were very useful, at least in terms of completing the form.

That took close to an hour, and I think I'll now invest some time more productively in checking out some email alternatives, including GMail.

Update... At least the form reply was prompt:

Comcast.net Block Removal Response

Thank you for contacting Comcast Customer Security Assurance. We have received and reviewed your Block List removal request.

Blocklist Removal Response: After investigating the issue, we have found that the IP you provided for removal is currently not on our blocklist.

IP Address Submitted:

167.89.58.99

We need the IP address currently blocked to further investigate this issue. The IP address is a number separated by decimals and is located in an error code starting with "550" in the returned email from Comcast.
Update: I changed my FT email address to my Hotmail address and it's working like a charm for now as far as subscription notifications.

Last edited by Fredd; Sep 6, 2017 at 2:30 pm Reason: adding info
Fredd is offline