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Old Sep 6, 2017, 12:42 pm
  #1798  
intuition
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,240
Originally Posted by WilcoRoger
Complain.

When they run a 20(?)% onboard discount promo, I was in a bit simialr situation - flight left a few minutes before midnight local time of the last day of the promo, but I told the purser that it's still "previous day" in FIN, so the promo should be valid and he concurred.

In your case though, if the slip reads 1/Sep, you may have an uphill struggle.
The pay slip reads 2 dates:
AY69 31 AUG
Card payment 01 SEP

This is because they chose to deliver goods at end of flight and apparently payment machine runs in EET.

I have complained to plat line so we'll see what comes out of it. If they chose to say this is purchased in SEP then why didn't they give me the 20% offer instead? As one offer ran 1-31 AUG and another one ran 1-30 SEP, my order should satisfied conditions for one of them. T&C clearly states flight date is what matters.

Last edited by intuition; Sep 6, 2017 at 12:49 pm
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