Originally Posted by
Fredd
Is there a list somewhere of FT-approved email addresses? I haven't encountered another company refusing to email me because I have a Comcast email address, and this still perplexes me.
It's not that FT has to approve an email address or is refusing to email you.
FT
is emailing you, and Comcast is not delivering them to your inbox. The blame lies squarely on Comcast.
The blame would lie on FT if they were out of compliance with email standards. But a glance at the email headers reveals they are properly signing the emails as industry best practice dictates:
Code:
SPF: PASS with IP 167.89.58.99
DKIM: PASS with domain flyertalk.com
It's not on FT. It's 100% on Comcast. The only two possible solutions are:
1) Choose a more reliable email provider than Comcast (I've provided advice on those lines above)
2) Contact Comcast and request they fix the problem with their email service (good luck)
The only way to know for sure that a different email address you set up will be either to test it yourself or rely on recommendations from others here vouching that a particular service works.
And I will vouch that I have never had a single email issue with Gmail, ever, in the 12 years I've had my multiple accounts with them, both personal and work. This includes emails from FT.
(I would also be cautiously optimistic that Fastmail would work well, too, but cannot vouch for them as I have not truly extensively tested it yet.)
Others may be able to vouch for other services. I will say that the likelihood of having problems decreases significantly when you use a dedicated email service rather than an ISP's, which is usually an afterthought for them.
You don't need to change your entire email account at once. Set up an account with another provider, change your FT email address to it, and test it for awhile. If it works well and you like the interface, then you can start switching things over. Or, perhaps even better, use a dedicated email client like Thunderbird or Windows Mail or something and aggregate multiple accounts into a single virtual inbox. Then you can get your FT emails in a good account that works well to receive them and leave everything else in your Comcast account to save the headache of switching. Or set up forwarding from your Comcast account to your new account so all emails just get forwarded to your new one. (You can then decide which address to give others in the future to message you at, but it won't matter, as it'll all go to the same inbox.)