FlyerTalk Forums - View Single Post - Cannot cancel reservation - who else can I contact?
Old Sep 4, 2017 | 9:48 pm
  #7  
writerguyfl
 
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,359
Just to clarify, you're not actually canceling the reservation. You're attempted to modify it. It's pretty much industry standard that whenever you modify a reservation, you must meet the current rate and stay restrictions.

In this case, the hotel won't let you modify the reservation because they (probably) won't be able to sell that single night you're giving back. But, if you cancel the entire reservation, they probably will sell it.
writerguyfl is offline