Originally Posted by
SFO777
Agree on the FCT if you are departing FRA and the Weiner Schnitzel. Love the hard product especially the 748i. But in flight service has become more inconsistent and food downright inedible at times of late. But it's the lack of personal arrival and connecting ground service at FRA and MUC that lowers LH in my ranking, although to a still respectable #6 .
Swiss is great once on board, but until they do something about this kind of ridiculous priority boarding, I can't rank them higher.
It's true that the LX F boarding is a bit of a joke… I saw the same thing and I wasn't too pleased. But, I think it's a pretty minor complain in the grand scheme of things, and I have bigger complaints about pretty much every other airline in F.
The food on LH has always tasted pretty good to me. It gets a bit salty sometimes. I do like germanic food, so that probably helps a lot.
I'm not sure I understand what your complaint is regarding LH's ground services in FRA? You'd want someone to meet you at the get and guide you to the lounge? I find LH to be very very good when it comes to ground services. When I flew them ex-HND, they had a personal escort for me to guide me all the way to the lounge, and then to the plane. They escorted me through crew security, which was instantaneous. At FRA, of course, you get driven to your plane from the lounge in a car… Getting from an inbound gate to a lounge is usually pretty easy, too.
Personally, I've always found the personalized escorts to be more of a gimmick. I only care about it insofar as they help me skip certain lines.