Originally Posted by Andrew Mulford

As I booked through a 3rd party agent Crystal Travel I was unable to get the name correction done by BA. Crystal Travel have contacted the BA Trade support but also being told it is not possible as there are several operators on the flights. That is correct

I was told the only option is to cancel the flight without refund and go ahead and book again.... losing £630 for original booking and more as the flights are almost £800 now. That is also correct

I am in the processes of complaining to BA and I've also tried emailing the CEO to see if that helps at all...... that won't help. you;ll get the same response as you've had already.

I have actually contacted each of the airlines operating on this flight and each of them said they would correct the name they just been to be instructed by BA. So it is even more frustrating because it appears that BA simply can't be bothered to help. it's not that they can't be bothered but their policy. It was you who made the mistake not BA

Qatar Airways - Name Correction - Yes

Garuda - Name Correction - Yes

Jetstar Asia Airways - Name Correction - Yes

My misspelled surname is hard to spot hence why i didn't notice it. What are peoples experiences with travelling with an incorrect name on the ticket, should I just risk it and if I get refused I will just try and book another flight in the airport? At the end of the day if BA don't come back to me I can't just throw away £630.

Any advice would be appreciated.

Thanks,
Andrew