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Old Sep 3, 2017 | 10:58 am
  #8  
CJKatl
 
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,777
Originally Posted by Mr. Vker
Fair enough and I didn't understand the policy. I thought it was when a hotel closed the lounge and didn't offer an alternative. My bad on that and I missed out on a bunch of points... 750 at a time.

Apologies to the OP.
Hotels should have given you the points, regardless whether you asked or were offered. Find your FS hotel weekend stays were the lounge was closed, call Marriott and ask for the points to be credited. Those are your points. You are entitled to them. I've had to call to get Welcome Amenity points posted and it's easy. Unfortunately, the phone agents are used to posting them when the hotel hasn't.
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