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Old Sep 1, 2017 | 5:21 pm
  #23  
thefunch
 
Join Date: Mar 2012
Programs: UA
Posts: 41
Originally Posted by Exterous
Interesting. Since my first claim about 9 months after they offered the card everything has gone smoothly for me - even for claims that weren't explicitly covered. For example they had no issues reimbursing me for a rental car and gas to get me from CMH to DTW when my DTW flight was cancelled. My provided rationale was it was cheaper then them paying for a several hotel nights since the next confirmed flight was 2 days out due to a large blizzard. Submitted two claims this year with no issues.
Out of sheer curiosity, which card product was this on? I don't have my various benefits guides handy but I wonder if it's different travel insurers/administrators depending on the product. My gut instinct is it's all the same.

Glad to hear that at least someone is having a good experience. Not all of us are so lucky: http://www.flyertalk.com/forum/chase...-comments.html
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