FlyerTalk Forums - View Single Post - Change in cancellation policy
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Old Sep 1, 2017 | 4:07 pm
  #15  
sam
20 Years on Site
 
Join Date: Dec 2000
Location: Cambridge, UK
Programs: Qantas Gold; BA Silver; Virgin Australia Platinum; Virgin Atlantic Gold
Posts: 351
It seems they've just refunded the night I cancelled late. Good on them. I am grateful for this apparent gesture of goodwill. I would, however, been annoyed if they hadn't. I think they need to make a bit more of a fanfare about the change and certainly change the website to disallow cancellations after the cutoff (as they used to).
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