Originally Posted by
BigFlyer
I have never been asked for a repair estimate by Amex - they have always credited me the full purchase price before I have had a chance to send a repair estimate.
I've been asked a couple of times - once was when a laptop hdd died. I got a quote to replace the hdd and they refunded the entire purchase price.
Another time was very recent - red wine spilled on new white clothing. They asked for a repair estimate. I just threw it out
