Originally Posted by CommentatusMaximus

I had two claims with Chase's third party administrator, both "eventually" paid out but it was literally like pulling teeth and they kept asking for the same paperwork repeatedly and then making up new rules (replacement item must be purchased on the credit card...I called ........ on that one and they backed down). I blame the administrator though, not Chase, as they are an insurance company and likely financially motivated to deny claims as all of them are.

As for the airline delay, I read somewhere that you can ask for a "military excuse" that they can immediately print out at the desk. Was prepared for that when I had a 15 hour Delta flight delay but they actually proactively sent all passengers an email explaining the delay so I never needed to ask.

Ultimately, I'm impressed that credit card insurance paid out twice to me for a total of almost $800.