Originally Posted by
nldogbert
It seems also that the person sitting behind the screen (just knew this) does not determine which bags goes secondary, but some command center that determines this.
Originally Posted by
johan rebel
Highly unlikely, given that it is not unusual for one checkpoint to send just about every bag to secondary, while at the very same time bags at the adjacent one are all sailing right through. It's the operator what done it.
I can only share my experience, where at one time the agent usually looking at the screen was chatting to the agent doing secondary for about 2 minutes, and yet trays kept on flowing, some to secondary and some not.