Originally Posted by
itsmejson
I recently received my refund back to my card for my Airbnb reservation due to Hurricane Harvey. I checked my travel credit and it still shows I have already used my $300 travel credit. Will I get the travel credit back since I got a refund on my reservation? Who would I contact at chase for this? The concierge or chase directly?
Did you receive the $300 travel credit on your account? If so, then you'd do nothing.
You essentially paid zero and received $300 from Chase. That's your travel credit.
If you did
not receive the $300 travel credit to your account, then you'd need to call Chase to get it reinstated.
(Since the travel credit posts almost instantly with the charge, I suspect you received the $300.)