Originally Posted by
corporate-wage-slave
There appears to be some element of discretion here. BA's codeshares (and some other services) should still be bookable via the MultiCity tool, but I'd be the first to say it is painful. If in theory it could be done via MultiCity but doesn't pick up the ITA outcome then I think that's a good reason for asking for the charge not to appear.
The other option would be to use the ticketing desks land or airside in LHR, or landside in LGW. These technically have a £15 booking fee but the agent may waive this if you're nice.
Any tips on getting the multicity tool to work for my trip?
I have tried it but it prices £70 higher, I think this may be because it uses the BA codeshare flight number rather that the CX number which ITA MAtrix gives. I want to fly BA31/32 combo LHR-HKG-LHR with the HKG-SYD-HKG being CX flights CX111/110 rather that the BA versions of the CX flights.
Matrix states that the fare basis is BA OLRC1UK