FlyerTalk Forums - View Single Post - Mom has to carry disabled son down stairs to get onto plane.

Aug 28, 2017 | 4:33 pm

#2

Admiral Ackbar

Formerly known as newbie elite

Join Date: Feb 2002

Posts: 3,517

Isn't there an online employee wiki with SOP to handle situations like this or is that beyond AC IT's limited skillset?

Awful way to handle it that is for sure. So many opportunities wasted to save it as well.

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