Originally Posted by
jrobin
I purchased an LONE4 on QR stock from a UK TA in October CAI-DOH-ORD...., and flew CAI-ORD via DOH. I have since found that for various reasons I will be unable to use the LONE4 within 12 months for the travel I intended.
My preferred option is to cancel this LONE4 and receive a refund...
According to Oneworld Explorer fare rules,
https://www.oneworld.com/documents/1...9-d346ec820edf
I can cancel and request a refund of the amount paid less the fare for the transportation used and a cancellation fee (10% of fare)...
...
Originally Posted by
Calchas
Good luck. I think you are going to have a lot of trouble with this. Your TA hasn't responded because this is not going to be easy for them to do.
... Whether you find anyone willing to do it, please let us know.
Qatar Airways say I must go through the travel agent.
The TA is consistently stating:
"As per the terms and conditions: All flights are non-refundable. No refund value if part flown."
Several agents, including some more senior ones at the agency are all saying the same thing, which to me is contrary to Oneworld Explorer rules.
Can a TA sell a Oneworld Explorer ticket but not adhere to the rules of the ticket?
What are my options?
What suggestions does anyone have?