FlyerTalk Forums - View Single Post - got ejected from my exit aisle seat(777) because arm has a quarter-size bruise
Old Aug 27, 2017, 1:22 pm
  #22  
Aussienarelle
 
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,219
Originally Posted by Often1
I would reduce this to two short declarative sentences and eliminate the irrelevant stuff. File a complaint with UA and note that you are filing with DOT as well. Make sure you do file with DOT.

On the spot, you really are in a pickle. You could raise a real fuss and ask that the Captain become involved, but you run the risk of being off-loaded or worse.

It isn't going to take much for the FA to justify ordering you to move, including a simple assessment that the injury left her concerned for other passengers, but the specific circumstances here do suggest that an investigation is appropriate.

You won't get anything back other than a cut & paste, but UA does follow up and the mere fact that the FA has to respond internally will likely end her practice.
Also, take a photo of the bruise next to a quarter so it does not become he says, she says about the size and potential impact for safety
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