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Thread: Alaska Delayed/Canceled Compensation
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Old Aug 26, 2017 | 8:25 pm
  #8  
rustykettel
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Join Date: Oct 2015
Location: Pacific Wonderland
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8/1
AS2571 EUG-PDX cancellation
3+ hour late arrival
$100 discount code, no proactive contact from AS, customer service response took 11 days.

Kind of puzzled as to how AS determines compensation. Is it up to each individual customer service agent? Last year for two different two hour delays, received $125 & $200.
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