FlyerTalk Forums - View Single Post - BA Holidays - Phone service
Thread: BA Holidays - Phone service
View Single Post
Old Aug 26, 2017 | 9:18 am
  #8  
'andad
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Dec 2010
Location: London
Programs: BA Lifetime Gold(twice), Hilton Diamond
Posts: 706
Originally Posted by Ancient Observer
I just got off the phone to BA holidays.

The only reason for this post is to say that the service was very good.

Only a 2 minute wait for the call to be answered. Only about 2 "menus" to fight through.

A British accent that I could understand, speedy understanding of my 2 issues, and speedy resolution. (One of the issues caused by their website).

As I am quick to complain about BA's current/recent failings, I am pleased to report something positive.
I have never ever had anything but excellent service on the 'phone from BA Holidays. Obviously a separate entity (not that I've found regular BA in Newcastle bad either, it's those b outsourced places.......coming soon to everywhere).
'andad is offline  
Reply