FlyerTalk Forums - View Single Post - Post Your Baggage Service Guarantee Successes!
Old Aug 25, 2017 | 9:22 am
  #325  
Flying for Fun
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Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 8,242
Last time flying to OGG the baggage arrived to the carousel rather quickly. However when all the baggage had been claimed and the belt stopped we were one bag short. The agent quickly radioed the handler whom moments later personally delivered it to us. It had fallen off the belt before arriving at the carousel. Agent quickly noted the delay and processed a 5000 mile service gesture. Personal delivery and extra miles and smiles. Good on you Alaska. 😁
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